Refereed Conference Presentations

Cyr, D. “Gender and Website Design across Cultures”. European Conference on Information Systems, Verona Italy, 2009.

Ganguly, B., Dash, S., Cyr, D., and Head M. “The Effects of Website Design on Purchase Intention in Online Shopping: The Mediating Role of Trust and the Moderating Role of Culture”. INFORMS Marketing Science Conference, Ann Arbor Michigan, 2009.

Cyr, D. “Website Design, Trust, Satisfaction and Loyalty: A Multiple Country Investigation”. Pre-ICIS HCI Research in MIS Workshop (HCI/MIS’07), Paris, 2008. Received Best Paper Award.

Cyr, D. and Head, M. “Hedonic and Utilitarian Contexts in Website Viewing: The impacts of framing and time constraints”. Seventh Pre-ICIS HCI Research in MIS Workshop (HCI/MIS’07), Paris, 2008.

Parent, M., Cyr, D., Campbell, C. and Papania, L. “Measuring B2B Brand Personality Alignment between Industrial Firms and their Suppliers”. Corporate Identity/Association Research Group 5th International Conference on Strategically Managing Corporate Reputation and Identity, Simon Fraser University, 2008.

Cyr, D., Head, J., Larios, H. “Colour Appeal in Website Design within and across Cultures: A Multi-method Evaluation”. Administrative Sciences Association of Canada (ASAC), Halifax, 2008. Nominated for Best Paper.

Cyr, D. “Images and Website Design: A Multi-Cultural Investigation“. National Business and Economics Society Conference, Honolulu, Hawaii, 2008.

Cyr, D., Head, M., and Ivanov, A. “Perceived Interactivity Leading to E-loyalty: An Empirical Investigation of Web-poll Design”. Sixth Pre-ICIS HCI Research in MIS Workshop (HCI/MIS’07), Montreal, 2007.

Ivanov, A. and Cyr, D. “The Influence of Visualizing Social Comparison on User Satisfaction in Electronic Brainstorming”. International Resources Management Association International (IRMA), Vancouver, 2007.

Cyr, D., Head, J., Larios, H. and Pan, B.  “Exploring Human Images in Website Design Across Cultures: A Multi-Method Approach”. Fifth Pre-ICIS HCI Research in MIS Workshop (HCI/MIS’06), Milwaukee, Wisconsin, 2006. Nominated for Best Paper Award.

Cyr, D., Hassanein, K., Head, M., and Ivanov, A.  "The Role of Social Presence in Establishing Loyalty in e-Service Environments". 7th World Congress on the Management of Electronic Business, Halifax, Nova Scotia, 2006. Nominated for Best Paper Award.

Cyr, D., Head, M., and Ivanov, A. "Exploring Website Design and Mobility for Culture, Age, and Gender". European Applied Research Conference, Florence, Italy, 2006.

Cyr, D., Kindra, G. and Satyabhusan Dash. "Website Design, Trust, Satisfaction and E-loyalty: The Indian Experience". 7th World Congress on the Management of Electronic Business, Halifax, Nova Scotia, 2006.

Cyr, D. "Website Design and Loyalty". European Applied Research Conference, Siena, Italy, 2006.

Ivanov, A., Erickson, T., and Cyr, D. "Plot-polling: Collaborative Knowledge Visualization for Online Discussions". International Conference on Information Visualization (IV 2006), London, England, 2006.

Cyr, D. "Building E-loyalty through Website Design". National Business and Economics Society Conference, Los Cabos, Mexico, 2006.

Cyr, Head, and Ivanov. "Website Design and Mobility: Culture, Gender and Age Comparisons", Fourth Pre-ICIS HCI Research in MIS Workshop (HCI/MIS’05), Las Vegas, 2005.

Bonanni and Cyr. "Consumer Attitudes, Trust and Satisfaction: A Cross-Cultural Comparison”. IPSI, Pescara, Italy, 2005.

Cyr and Bonanni. “Gender and Website Design in E-business”, International Applied Business Research Conference, Puerto Vallarta, 2005.

Cyr and Bonanni. “Gender and Website Design in E-business”, 6th World Congress on the Management of Electronic Business, McMaster University, Hamilton Ontario, 2005 (Featured Speaker).

Bonanni and Cyr. “Website Trust and Loyalty: A Cross-Cultural Comparison”, International Applied Business Research Conference, Puerto Vallarta, 2005.

Cyr, Bonanni, and Ilsever. “Design and E-loyalty Across Cultures in Electronic Commerce”. Sixth International Conference on Electronic Commerce (ICEC04), Delft, Netherlands, 2004.

Cyr, Ilsever, Bonanni, and Bowes. “Website Design and Culture: An Empirical Investigation”, International Workshop for the Internationalisation of Products and Systems, Vancouver, 2004.

Bonanni and Cyr. “Trust and Loyalty: A Cross-Cultural Comparison”, International Conference of Business, Economics and Management Disciplines. Fredericton, New Brunswick, 2004.

Ilsever, Cyr, and Bowes. “The Erosion of Repeat Purchase Customer E-loyalty: A Structured Analysis of Moment Structures Analysis Model (SPSS-AMOS)”. Making Statistics More Effective in Schools and Businesses (MSMWSB) Conference. Vancouver, 2004.

Cyr, Bonanni, Ilsever, and Bowes. “Trust and Design: A Cross-Cultural Comparison”, ACM Conference on Universal Usability, Vancouver, 2003.

Cyr, Bonanni, Ilsever, and Bowes. “Building Loyalty in E-Business Across Cultures”, Association of Internet Researchers, Toronto, 2003.

Cyr, Bowes, Budd, and Ilsever. “Managing E-loyalty through Experience Design: Cross-Cultural Perspectives”, International Workshop for the Internationalisation of Products and Systems, Berlin, 2003.

Cyr and Trevor-Smith. “Localization of Web Design: A Comparison of German, Japanese, and U.S. Website Characteristics”, International Applied Business Research Conference, Acapulco, 2003.

Leo and Budd. “The Experiential Interface: Creating Emotionally Engaging Spaces”. Creating Communicational Spaces. Edmonton, 2003.

Bowes, Cyr, Ilsever. “Design and Measurement Issues in Building Consumer Trust Through E-Commerce Websites”, Association for Education in Journalism and Mass Communication, Denver, 2003.

Taylor and Budd. “Experience Design and E-loyalty”. AIGA Design Summit. San Francisco, 2003.

Bowes, Cyr, and Ilsever. “Trust and Loyalty in International Electronic Commerce: A Cross-National Comparison”, International Association of Media and Communication Research, Taipei. Paper accepted (2003) and conference pending.

Budd, Wakkary, Taylor and Evernden. "From Industrial Design to Experience Design: Searching for New Common Ground". ICSID 2nd Education Conference: Critical Motivation and New Dimensions, Hanover, Germany, iF Design Forum, 2003.

Budd and Evernden. "When the World Talks Back: Exploring the Future of Interactive Products". The National IDSA Educational Conference, New York, 2003.

IWIPS 2004 Conference

In direct alignment with the e-loyalty project, a conference will be held in Vancouver (July 8-10 2004) with the theme Culture, Trust and Design Innovation. Conference Chair is Dianne Cyr, and Conference Vice-Chair is Carole Bonanni. Both are members of the e-loyalty research team. For further details about the conference visit the website at www.iwips2004.org

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Invited Presentations

Cyr, Dianne. “Exploring Human Images in Website Design: A Multi-Method Approach”. UBC Research Seminar, 2009.

Cyr, Dianne. "Website Design and Mobility: Culture, Gender and Age Comparisons". MIS Group Research Seminar, Simon Fraser University, 2006.

Cyr, Dianne. “Secrets to Our Success”, Presentation at the Annual ICIS Women’s Breakfast, Co-led the session with Blaize Reich related to our co-authored book Scaling the Ivory Tower: Stories from Women in Business School Faculties, Las Vegas, 2005.

Cyr, Dianne. “Managing E-Loyalty through Design”, Presentation at the Information Science and HCI Seminar Series, Cornell University, Ithaca, New York, 2005.

Cyr, Dianne. “Mobile Commerce: The Next Wave or Fad?” Invited panelist. 6th World Congress on the Management of Electronic Business, McMaster University, Hamilton Ontario, 2005.

Cyr, Dianne. “The Impact of Context on the Usability of Wireless Devices”, Discussant, 6th World Congress on the Management of Electronic Business, McMaster University, Hamilton Ontario, 2005.

Cyr, Dianne. “Building Loyalty in E-Business Across Cultures”, MIS division, UBC, 2003.

Cyr, Dianne. “Where East Meets West: Intercultural Design in Practice”, Panel member at the International Workshop for the Internationalization of Products and Services, Berlin, 2003

Cyr, Dianne. "Research Directions in the Localization Realm". Invited panelist. International Workshop for the Internationalization of Products and Services, Austin, 2002.