Cyr, D., Head, M., Larios, H. and Pan, B. (2009). Exploring Human Images in Website Design: A Multi-Method Approach. MIS Quarterly, 33(3), 539-566.

Cyr, D., Head, M., and Ivanov, A. (forthcoming). Perceived Interactivity leading to E-loyalty: Development of a Model for Cognitive-Affective User Responses. International Journal of Human Computer Studies.

Campbell, C., Papania, L., Parent, M., and Cyr, D. (forthcoming). An Exploratory Study into Brand Alignment in B2B Relationships. Industrial Marketing Management.

Ganguly, B., Dash, S. and Cyr, D. (2009). Effects of Website Characteristics on Purchase Intention in Online Stores: The Mediating Role of Trust and the Moderator Role of Product Type - An Empirical Study in the Indian Context. Journal of Information Science and Technology, 6(2), 22-44.

Cyr, D., Head, M., and Ivanov, A. (2009). Perceptions of Mobile Device Website Design: Culture, Gender and Age Comparisons. Mobile and Ubiquitous Commerce: Advanced E-Business Methods, Volume 4 of Advances in Electronic Business Series, M. Head and E. Li (Eds.), Hershey PA: IGI Global Publishing, 173-200.

Cyr, D. (2009). Gender and Website Design across Cultures. Proceedings for the 17th European Conference on Information Systems, Verona Italy.

Ganguly, B., Dash, S., Cyr, D., and Head M. (2009). The Effects of Website Design on Purchase Intention in Online Shopping: The Mediating Role of Trust and the Moderating Role of Culture. Proceedings for INFORMS Marketing Science Conference, Ann Arbor Michigan.

Cyr, D., Kindra, G. and Dash, S. (2008). Website Design, Trust, Satisfaction, and E-loyalty: The Indian Experience. Online Information Review, 32(6), 773-790.

Cyr, D. (2008). Website Design, Trust, Satisfaction and Loyalty: A Multiple Country Investigation. Proceedings for the Seventh Pre-ICIS HCI Research in MIS Workshop (HCI/MIS’07), Paris. Received Best Paper Award.

Cyr, D. and Head, M. (2008). Hedonic and Utilitarian Contexts in Website Viewing: The impacts of framing and time constraints. Proceedings for the Seventh Pre-ICIS HCI Research in MIS Workshop (HCI/MIS’07), Paris.

Parent, M., Cyr, D., Campbell, C. and Papania, L. (2008). Measuring B2B Brand Personality Alignment between Industrial Firms and their Suppliers. Corporate Identity/Association Research Group 5th International Conference on Strategically Managing Corporate Reputation and Identity, May 26-28, Simon Fraser University.

Cyr, D., Head, J., Larios, H. (2008) Colour Appeal in Website Design within and across Cultures: A Multi-method Evaluation. Proceedings for the Administrative Sciences Association of Canada (ASAC), Halifax. Nominated for Best Paper.

Cyr, D. (2008). Modeling Website Design across Cultures: Relationships to Trust, Satisfaction and E-loyalty. Journal of Management Information Systems. 24(4).

Bertheron, P., Pitt, L., Cyr, D., and Campbell, C. (2008). e-Readiness and Trust: Macro and Micro Dualities for E-Commerce in a Global Environment. International Journal of Marketing, 25(6), 700-714.

Cyr, D., Head, M., and Ivanov, A. (2007). Perceived Interactivity Leading to E-loyalty: An Empirical Investigation of Web-poll Design. Proceedings for the Sixth Pre-ICIS HCI Research in MIS Workshop (HCI/MIS’07), Montreal.

Cyr, D., Hassanein, K., Head, M. and Ivanov, A. (2007). The Role of Social Presence in Establishing Loyalty in e-Service Environments. Interacting with Computers. Special Issue on "Moving Face-to-Face Communication to Web-based Communication", 19(1), 43-56. This paper was listed 4th in the “Top 25 Hottest Articles” (and hence 4th most downloaded) in Interacting with Computers for July-September 2007.

Ilsever, J., Cyr, D., and Parent, M. (2007). Extending Models of Flow and E-loyalty. Journal of Information Science and Technology, 3(4), 3-22.

Cyr, D. (2007). Enhancing E-Collaboration through Culturally Appropriate Website Interface. In Kock, N. (Editor). Encyclopedia of E-Collaboration. Idea Group Publishing.

Cyr, D., Bonanni, C., Bowes, J. and Ilsever, J. (2007). The Challenge of Website Design for Global Organizations. In Tan, F. and Hunter, G. (Editors), Strategic Use of Information Technology for Global Organizations, Chapter 5, 103-136.

Ivanov, A. and Cyr, D. (2007). The Influence of Visualizing Social Comparison on User Satisfaction in Electronic Brainstorming. Proceedings for International Resources Management Association International (IRMA), Vancouver.

Cyr, D., Head, M. and Ivanov, A. (2006). Design Aesthetics Leading to M-loyalty in Mobile Commerce. Information and Management, 43(8), 950-963.

Ilsever, J., Cyr, D., and Parent, M. (2006). Extending Models of Flow and E-loyalty. Journal of Information Science and Technology, 3(4).

Cyr, D. and Trevor-Smith, H. (2006). Localization of Web Design: An Empirical Comparison of German, Japanese, and U.S. Website Characteristics. In Cultural Frameworks and Challenges - Web Adoption and Practice, ICFAI Press,141-163. (Reprinted with permission)

Cyr, D., Head, J., Larios, H. and Pan, B. (2006). Exploring Human Images in Website Design Across Cultures: A Multi-Method Approach. Proceedings for the Fifth Pre-ICIS HCI Research in MIS Workshop (HCI/MIS’06), Milwaukee, Wisconsin.
Nominated for Best Paper Award.

Cyr, D. and Bonanni, C. (2006). Beyond Trust: Website Design Preferences Across Cultures. In Cultural Frameworks and Challenges - Web Adoption and Practice. ICFAI Press, 58-66.

Cyr, D., Hassanein, K., Head, M. and Ivanov, A. (2006). The Role of Social Presence in Establishing Loyalty in e-Service Environments. Interacting with Computers. Special Issue on "Moving Face-to-Face Communication to Web-based Communication".

Ivanov A. and Cyr D. (2006). The Concept Plot: a Concept Mapping Visualization Tool for Web-based Asynchronous Brainstorming Sessions. Information Visualization, 5(3), Palgrave (McMillan), 185-191.

Cyr, D., Hassanein, K., Head, M., and Ivanov, A. (2006). The Role of Social Presence in Establishing Loyalty in e-Service Environments. Proceedings of the 7 th World Congress on the Management of Electronic Business, Halifax, Nova Scotia.

Cyr, D. (2006), Website Design and Loyalty. Proceedings for the European Applied Research Conference, Siena, Italy, 2006.

Cyr, D., Kindra, G. and Satyabhusan Dash. (2006). Website Design, Trust, Satisfaction and E-loyalty: The Indian Experience. Proceedings of the 7 th World Congress on the Management of Electronic Business, Halifax, Nova Scotia.

Cyr, D., Head, M., and Ivanov, A. (2006). Exploring Website Design and Mobility for Culture, Age, and Gender. Proceedings for the European Applied Research Conference, Florence, Italy.

Ivanov, A., Erickson, T., and Cyr, D. (2006). Plot-polling: Collaborative Knowledge Visualization for Online Discussions. Proceedings of the 10 th International Conference on Information Visualization (IV 2006), London, England: IEEE Computer Society Press.

Cyr, D. Building E-loyalty through Website Design (2006). Proceedings of the National Business and Economics Society Conference, Los Cabos, Mexico.

Cyr, D., and Bonanni, C. (2005). Gender and Website Design in E-Business. International Journal of Electronic Business, 3(6), 565-582.

Cyr, D., Bonanni, C., Bowes, J., and Ilsever, J. (2005). “Beyond Trust: Website Design Preferences Across Cultures”. Journal of Global Information Management, 13(4), 24-52.

Cyr, D., Head, M., and Ivanov, A. (2005). Website Design and Mobility: Culture, Gender and Age Comparisons. Proceedings for the Fourth Pre-ICIS HCI Research in MIS Workshop (HCI/MIS’05), Las Vegas.

Cyr, D. and Bonanni, C. (2005). Gender and Website Design in E-business. Proceedings for the 6th World Congress on the Management of Electronic Business, McMaster University, Hamilton, Ontario.

Cyr, D. Bonanni, C, and Ilsever, J. (2004). Design and E-loyalty Across Cultures in Electronic Commerce. Proceedings for the Sixth International Conference on Electronic Commerce (ICEC04). Published by the Association for Computing Machinery (ACM). ISBN 1-58113-930-6

Evers, V., del Galdo, E., Cyr, D. and Bonanni, C. (2004). Designing for Global Markets 6. Proceedings for the Sixth Annual Workshop on Internationalisation of Products and Systems. Vancouver: BondRepro.

Cyr, D. and H. Trevor-Smith (2004). Localization of Web Design: An Empirical Comparison of German, Japanese, and U.S. Website Characteristics. Journal of the American Society for Information Science and Technology, 55(13), 1-10.

Bonanni, C. and Cyr, D. (2004). Trust and Loyalty: A Cross-Cultural Comparison. Proceedings for the International Conference of Business, Economics and Management Disciplines. Fredericton, New Brunswick.

Cyr, D. Ilsever, J., Bonanni, C. and Bowes, J. (2004). Website Design and Culture: An Empirical Investigation. Proceedings for the International Workshop for the Internationalisation of Products and Systems.

Cyr, D., Bowes, J., Budd, J. and Ilsever, J. (2003). Managing E-loyalty through Experience Design: Cross-Cultural Perspectives, Designing for Global Markets 5. Proceedings for the International Workshop for the Internationalisation of Products and Systems Conference, 213-226.

Budd, J. Wakkary, R., Taylor, R. and Evernden, D. (2003). From Industrial Design to Experience Design: Searching for New Common Ground. Proceedings for the ICSID 2nd Education Conference: Critical Motivation and New Dimensions, Hanover Germany iF Design Forum, 137-141.

Budd, J. and Evernden, D. (2003). When the World Talks Back: Exploring the Future of Interactive Products. Proceedings for the National IDSA Educational Conference, New York, 33 - 37.

Cyr, D. and Trevor-Smith, H. (2002). “Building E-Loyalty Across Cultures and Organizational Boundaries”. In Paulsen, N. and Hernes, T. Managing Boundaries in Organizations: Multiple Perspectives. London: Palgrave (McMillan).

Ilsever, Joe. (2004). Beyond Usability: A Statistical Validation of Website Design Related to E-Loyalty. Unpublished Ph.D. dissertation. Simon Fraser University. This thesis was completed under the senior supervision of Dr. John Bowes and Dr. Dianne Cyr in alignment with the e-loyalty project.